Study Unit 9 - Notes of Troubleshooting and Maintenance

Upon completion of this study unit, you should be able to:   

 9.1 Describe the relationship between troubleshooting and documentation.

 9.2 Demonstrate Customer service in IT support

9.3 Discuss ITSM service operation

783.4 كيلو بايت وثيقة PDF

اضغط على وصلة Study Unit 9 - IT Support II - Troubleshooting and Maitenance.docx.pdf لاستعراض الملف