STUDY UNIT 8: INTRODUCTION TO INFORMATION TECHNOLOGY (IT) SUPPORT

Click the link above to access the redable module of this unit

After completing this study unit, you should then be able to:   

1.1       Describe the roles, tasks and tasks of IT Support

1.2       Manage Software and Hardware Installations

1.3       Diagnose and oversee the performance and maintenance of PC using Diagnostics tools

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