STUDY UNIT 8: INTRODUCTION TO INFORMATION TECHNOLOGY (IT) SUPPORT
Click the link above to access the redable module of this unit
After completing this study unit, you should then be able to:
1.1 Describe the roles, tasks and tasks of IT Support
1.2 Manage Software and Hardware Installations
1.3 Diagnose and oversee the performance and maintenance of PC using Diagnostics tools
4.4MB PDF document
Click Study Unit 8 - Introduction to Information Technology Support.pdf link to view the file.